Noticeboard

Enhanced Access - Patient Engagement Survey -

Please complete it won't take more than a minute or two.

As part of the ongoing NHS transformation, in 2019 the 12 GP practices in North West Leicestershire came together to form a Primary Care Network. All practices are required to open between the core hours of 08:00 and 18:30 and from 1st October 2022 the Primary Care Network will be asked to provide extra hours outside of core hours which will be known as Enhanced Access. We are keen to understand what you, as patients, would like to see available and we will use your feedback to help model the new service.

 Please click on the link below to complete our short survey. This should take you no more than 5 minutes to complete.

 https://forms.office.com/r/5bmmpfpxJC

 Thank you for having your say.

 North West Leicestershire Primary Care Network

 

 

When We Are Closed 

If you need medical advice when we are closed the following options are available: 

NHS 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency 
  • you think you need to go to A&E or need another NHS urgent care service 
  • you don't know who to call or you don't have a GP to call 
  • you need health information or reassurance about what to do next
  • this includes emergency dental assistance out of hours

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

Advice from Pharmacists 

Pharmacists can give advice on minor illnesses and medication queries. 

Urgent Care Centre, Loughborough 

The Urgent Care Centre at Loughborough is open 24 hours a day, 7 days a week, 365 days a year for minor illnesses and injuries. 

Address: Loughborough Hospital, Hospital Way, Loughborough, LE11 5JY 

Accident & Emergency Departments 

For genuine accidents and emergencies please go to:

Leicester Royal Infirmary, Infirmary Square, Leicester, LE1 5WW 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website