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Please see the latest update below:

COVID-19: Specified countries and areas with implications for returning travellers or visitors arriving in the UK

Category 1: Travellers should self-isolate, even if asymptomatic, and call NHS 111 to inform of recent travel.

Category 2: Travellers do not need to undertake any special measures, but if they develop symptoms they should self-isolate and call NHS 111.

The guidance for Italy, Iran, Daegu or Cheongdo (Republic of Korea), Laos, Myanmar, Cambodia and Vietnam applies to individuals who returned from these specific areas on or after 19 February 2020.

Category 1 countries/areas

Wuhan city and Hubei Province


Daegu or Cheongdo (Republic of Korea)

Any Italian town under containment measure

Category 2 countries/areas


China (Except areas of the country specifically referred to in Category 1)

Hong Kong

Italy (North)






Republic of Korea (Except areas of the county specifically referred in Category 1)





Latest News

Once, We Were Soldiers:

Did you know that at least 10% of the UK homeless population is made up of ex-forces personnel?

Leicestershire based charity 'Once We Were Soldiers' currently operate throughout The Midlands, raising awareness and offering support.

For more information on what they do and how you can help can be found here:

Sue Ryder Bereavement Support Service

The Sue Ryder organisation have set up a new online bereavement support service to put people in touch with others going through similar life experiences. Please visit their website for more information:

Sue Ryder Bereavement Support Service

We're on Facebook now!

We now have a Surgery Facebook page, please like and follow our page to stay up to date with news and events:

Ibstock & Barlestone Surgeries Facebook Page

Military Veteran Aware Practice

We have signed up to become a Military Veteran Aware practice.  As part of this initiative we need to know which of our patients are military veterans.  Recently we have asked this question on our registration paperwork but we are sure there are many of our patients who are veterans that we don’t know about. If you are a military veteran please let us know by contacting reception and telling us which of the forces you were in and we will code this on your patient record.  Or you can email us with these details to but please add in your name, address and date of birth so we can identify your record on  our system. Please read more on our Military Veterans page.

Extended Access Appointments

You can now see a GP or other Healthcare professionals during the evenings, early mornings and weekends in certain circumstances.  These appointments are available during the following times:

  • Weekday Mornings:             7.00am – 8.30am
  • Weekday Evenings:             18.00pm – 22.00pm
  • Saturdays & Sundays:         10.00am – 18.00pm

There are specific criteria for us to be able to offer you one of these appointments.  If your condition is unsuitable for one of the clinics our reception will advise you of this and you will be offered an appointment here instead.

To book an appointment, please call reception on 01530 263467 (Ibstock) or 01455 299923 (Barlestone). You may be able to get an appointment on the same day if required.

The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.

Please note however, that these appointments will not be in your usual GP practice and will not be with one of your usual GPs or nurses. 

These appointments are available at the following locations:

  • Loughborough Urgent Care Centre at Loughborough Community Hospital
  • Coalville Community Hospital
  • Hinckley and Bosworth Community Hospital


If you would like to know more please speak to a member of practice staff.

We're officially a Parkrun practice!

The practice has become an official parkrun practice.  This means we want to encourage doctors, staff and patients to join a parkrun.  You can walk, run, volunteer, take your dog, take your baby in a buggy but what's really important is that you join in and enjoy being outdoors with lots of other people.  This can help you feel great and benefit from all the health benefits of doing exercise. 

The nearest parkrun is at Conkers in Moira every Saturday morning at 9am.  Hundreds of people join in and so it's quite a sight!  There are lots of other parkruns too but see their website for more info.

Ordering repeat prescriptions

What is changing?

The way repeat prescriptions are ordered is changing. From 30th June 2019 you will have to order your repeat prescriptions directly through the practice, and not your high street or internet pharmacy or appliance contractor.

What is not changing?

If you already order repeat prescriptions directly through your GP practice this change will not affect you. When you order your repeat prescription directly through the practice, your pharmacy will continue to collect or receive your prescription as before. Pharmacies may also continue to deliver your prescription if they offer this service.

How do I order my prescription through my GP practice?

You can order repeat prescriptions through the practice:

  • On-line,
  • by post or
  • in person by using the tick slip, which is the right-hand side of your prescription which lists your current repeat medication.

Find out more on the West Leicestershire CCG website.

New Physiotherapy Direct Service

There is a new direct booking service which patients can use to book themselves an appointment with a physiotherapist. Please see our Physiotherapy Direct Service page for more information.


Change to repeat prescription timings

Due to the volume of repeat prescriptions we get, we have made the decision to increase the time to process these to 3 working days.  This will mean that there will be fewer delays and repeat prescriptions should be ready on time after 3 working days notice. We thank patients for their understanding of this change.

Have you recently moved to the area and not yet registered with us?

Please register with us as soon as you can and before you need to use our services. This makes it much easier and quicker for us both when you need an appointment.  Our patient registration forms can be downloaded from our website:  Alternatively pop in and see us at one of the sessions above and we can get the forms filled in there and then.

Evening and Weekend GP Appointments

There are now appointments available for you to see a GP in the early mornings, evenings or at weekends across West Leicestershire.

Depending on your individual circumstances and symptoms, our GPs may offer you an ‘extended access’ appointment. Please note however, that these appointments will not be in your usual GP practice and are unlikely to be with one of our GPs or nurses.

The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.

If you would like more information please see the West Leicestershire CCG website:

Active Signposting by Reception

We have made an agreement between our two surgeries and the local chemists. Now when a patient calls the surgery for an appointment, the receptionist will ask for the patient’s symptoms as usual but if the patient is showing symptoms of an ailment that can be dealt with by the pharmacist, the receptionist will ask the patient to contact the chemist for help.

The list of ailments has been agreed between the doctors and the local pharmacists. By doing this we hope to ensure that patients are dealt with by the correct person first time, thus benefitting patients.

Frequently Asked Questions

We are regularly asked the same questions by patients about how are surgery works. So we've put together a document answering as many of these questions as we can.  To download the document or read the answers please go to our Frequently Asked Questions page.

Organ Donation

We're encouraging patients to sign up for Organ Donation.

If you needed an organ transplant would you have one? If so please help those in need of a transplant by opting to donate organs and tissue.

If this is something you'd like to do please follow the link and sign up here. Organ Donor Register

Teenager wanting advice from the school nurse? Text messaging service now live.

To get advice from the school nurse text 0752 061 5387

New text messaging service for parents/carers of children 0-19.

To get advice from the Public Health nurses (Health Visitors and School Nurses) you can text on:

0752 061 5382

And they can advise on things such as Feeding and Nutrition, Child development, Parenting advice and support, Emotional health and wellbeing, Behaviour difficulties and Family health.

Health News from the BBC and the NHS

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