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Web Access Drop-in Sessions

Come and see us with two forms of ID* and we can sign you up immediately for online access to order your repeat medications and book telephone consultations via the web.

Tuesday 19th February: 10am until 12.30pm and 2.30pm until 3.30pm

Wednesday 20th February: 10am until 12.30pm and 2.30pm until 3.30pm

Monday 25th February: 3.30pm until 4.30pm

* We need one item of photo ID and one with your address dated in the last 3 months

Latest News

Ordering repeat medication and booking appointments online

Would you like to order your repeat medication or pre-book telephone appointments online?

If the answer is yes we can help.

We’re holding a number of drop-in sessions where patients can come and register for our online services, and then we’ll be on hand to show you how to log on if you’d like us to.  Please bring two forms of ID to the sessions, one must be photo ID such as a driving licence or passport and the other should be proof of address dated within the last 3 months.

The sessions are taking place at our Ibstock surgery on:

Tuesday 19th February

10am until 12.30pm  and 2.30pm until 3.30pm

Wednesday 20th February

10am until 12.30pm and 2.30pm until 3.30pm

Monday 25th February

3.30pm until 4.30pm

If you’re interested in having this service but can’t make one of these sessions, please email us on and we’ll send you the forms so you can register.

Have you recently moved to the area and not yet registered with us?

Please register with us as soon as you can and before you need to use our services. This makes it much easier and quicker for us both when you need an appointment.  Our patient registration forms can be downloaded from our website:  Alternatively pop in and see us at one of the sessions above and we can get the forms filled in there and then.

Evening and Weekend GP Appointments

There are now appointments available for you to see a GP in the early mornings, evenings or at weekends across West Leicestershire.

Depending on your individual circumstances and symptoms, our GPs may offer you an ‘extended access’ appointment. Please note however, that these appointments will not be in your usual GP practice and are unlikely to be with one of our GPs or nurses.

The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.

If you would like more information please see the West Leicestershire CCG website:

Active Signposting by Reception

We have made an agreement between our two surgeries and the local chemists. Now when a patient calls the surgery for an appointment, the receptionist will ask for the patient’s symptoms as usual but if the patient is showing symptoms of an ailment that can be dealt with by the pharmacist, the receptionist will ask the patient to contact the chemist for help.

The list of ailments has been agreed between the doctors and the local pharmacists. By doing this we hope to ensure that patients are dealt with by the correct person first time, thus benefitting patients.

Frequently Asked Questions

We are regularly asked the same questions by patients about how are surgery works. So we've put together a document answering as many of these questions as we can.  To download the document or read the answers please go to our Frequently Asked Questions page.

Organ Donation

We're encouraging patients to sign up for Organ Donation.

If you needed an organ transplant would you have one? If so please help those in need of a transplant by opting to donate organs and tissue.

If this is something you'd like to do please follow the link and sign up here. Organ Donor Register

Off to Uni? Get your Meningitis vaccination now.

Some strains of Meningitis are on the rise in the teens and early 20s age groups. This is a very unpleasant disease which can leave you with devastating side effects.

We are currently giving this vaccination to anybody whose date of birth falls between;

01.09.98 to 31.08.99   and     01.09.99 to 31.08.02.

In addition if your date of birth falls between 01.09.96 and 31.08.98 or you're in your first year of university and under age 25, you are eligible.  

Please ring and book with reception.  Thanks 

Teenager wanting advice from the school nurse? Text messaging service now live.

To get advice from the school nurse text 0752 061 5387

New text messaging service for parents/carers of children 0-19.

To get advice from the Public Health nurses (Health Visitors and School Nurses) you can text on:

0752 061 5382

And they can advise on things such as Feeding and Nutrition, Child development, Parenting advice and support, Emotional health and wellbeing, Behaviour difficulties and Family health.

Health News from the BBC and the NHS

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